MantraCare (A brand of Eye Mantra hospital Pvt. Ltd.) in any circumstance doesn’t offer cash refunds or credits for any early contract abolition or asking for the refund amount charged for the consultation. Any query related to the charges made from my account, you can contact us at [email protected] Even if any mistakes were made at the time of charging, MantraCare holds the sole discretion to credit the amount or credit card amount for the appropriate or corresponding amount.
MantraCare has a no refund policy for chargeback amount. Any dispute found in the payment of credit card then it is valid to subject a fine, suspension or an account blocking subject to Mantra Care discretion. Any chargeback fees, due fees will be sent to the collection amount.
If any efforts made by Mantra Care gets fail, the unpaid debts will be reported to the available credit reporting agency. The cancellation made 24 hours prior to the time of consultation will not allow your refund.
Mantra Care shall be liable to refund your amount after our moderators do the whole inquiry (when you filled a complaint) about the matter. However, the decision of refunding is totally on Mantra Care.