Organizational/ Industrial Psychologist – Customer Success Job in Delhi

About MantraCare:

MantraCare is a global leader in wellness and healthcare solutions, utilizing cutting-edge technology to improve accessibility and efficiency. Our innovative Employee Assistance Programs (EAP), corporate wellness initiatives, and digital health platforms empower individuals and organizations worldwide.

We are seeking an Organizational/Industrial Psychologist – Customer Success to apply psychological insights in enhancing client success, retention, and satisfaction. In this role, you will collaborate with teams to design customer success strategies, conduct assessments, and analyze client data to drive improved outcomes. If you are passionate about organizational psychology and data-driven client engagement, join us in transforming workplace well-being and customer success strategies.

Key Responsibilities:

• Provide psychological insights to enhance client success and retention.
• Collaborate with teams to design and implement customer success strategies.
• Conduct assessments and offer solutions to improve both employee and customer satisfaction.
• Analyze client data to optimize strategies and drive better outcomes.

Requirements:

• Master’s or Doctorate degree in Organizational Psychology.
• 3+ years of experience in customer success or psychology.
• Strong communication and analytical skills.