What is an Employee Assistance Program?
With increasing competition in today’s business world, every company needs to work on being more efficient. One of the ways to achieve this is by making sure that their employees are happy and well-rested. This way, they can do their jobs to the best of their abilities. One way to accomplish this is through an employee assistance program or EAP. Hence, Employee Assistance Program (EAP) is a benefit that can be offered to employees of an organization. This is to provide them with professional, confidential counseling. The main purpose of EAP providers is to offer assistance for any kind of problem that may result in a negative workplace for employees. They designed the program to help employees deal with personal or work-related problems in their lives. It provides counseling for situations, such as:
- Drug abuse
- Marital conflicts
- Domestic violence
- Personal problems
A study shows that employers with an Employee Assistance Program, which provides mental health services, experience lower rates of absenteeism and presenteeism. Research shows that organizations with an employee assistance program (EAP) experience fewer workers’ compensation claims and lost-time injuries.
Benefits of EAP
There are various benefits of the employee assistance program, such as:
1. Reduced Absenteeism
Employee absenteeism has been on the rise. A study by America’s Health Insurance Plans showed that 2.8% more employees were absent in 2010 than they were in 2004. Employee absenteeism is a serious problem for employers because it directly affects the productivity of their workers and businesses. Absent employees lose up to $250 each day, which is the direct result of health problems and workplace stress. Employee assistance programs (EAPs) can help improve morale if employers take the initiative to make them work. The best way to do this is to make sure you care about your employees and their well-being, including:
- Making time for them;
- Offering rewards for good work; and
- Taking suggestions from employees on how to improve morale
A study published in the Journal of Occupational Health Psychology found that motivational interventions are effective in improving job performance. This study addresses issues such as safety, absenteeism, turnover rates, and other workplace problems.
2. Increased Productivity
Productivity is important to businesses because it measures how much they can produce with their limited resources. More productive businesses will be able to compete better in the current business world. An employee assistance program helps employees deal with personal issues so they can continue to work effectively. When an employee is dealing with workplace depression or stress, they won’t be able to perform at their best and will likely miss work or call in sick. An employee assistance program gives employees the resources and guidance needed to handle issues so that they can continue working. There are several ways to increase the productivity of a company. One way is to use new methods for production, such as:
- To reduce expenses using introducing new production methods
- Introducing new technology
- Reducing hours worked per day
- Increasing efficiency using reducing mistakes
- Decreasing time needed to complete tasks
- Improving work discipline, etc.
3. Less Turnover
Turnover is a major issue in organizations, affecting company profitability and efficiency. The turnover rates are high in organizations because employees tend to move on to other jobs. This leads to the loss of valuable resources for the organization. EAPs are useful in reducing turnover because there is a high correlation between job dissatisfaction and voluntary turnover. An employee is the most valuable resource in an organization. When employees perform well, the success of a company is ensured. Thus, it is important to retain employees who are performing well and ensure that they do not leave for other organizations. Job dissatisfaction can arise from several causes, including a bad work environment, low pay, poor benefits, difficult coworkers, or an ineffective manager. EAPs help employees who may be suffering problems with any of these issues by providing counseling services.
4. Improved Morale
The success of any company depends on employee morale. In the restaurant business, where many outside factors can affect the work environment, employee morale is especially important. When employees feel demotivated and stressed by situations they cannot control, their morale may decrease. A study published in the Journal of Occupational Health Psychology found that motivational interventions are effective in improving job performance. It also addresses issues of safety, absenteeism, turnover rates, and other workplace problems. EAPs guide employees dealing with mental health issues. They can provide counseling, referrals to other support services, and training on how to handle crises. Employee assistance programs can help to improve morale, but it will take a lot of effort from management. This happens when employees feel that you care about them and their well-being. This includes the following:
- Making time for them
- Offering rewards for good work
- Taking suggestions from employees on how to improve morale
5. Positive Work Environment
The work environment is very important to employees. It is an important factor that can affect employees’ performance. Physical conditions of the office and how people are treated affect their performance as well as productivity. If the work environment is good, it motivates employees to produce better results. However, if it is bad, they start losing interest and stop working with enthusiasm. A comfortable work environment helps motivate employees to do their best. Employee assistance programs help employees with problems at work by offering resources. To ensure a positive workplace, employers must offer these programs to keep the overall well-being of the company in mind. It helps to maintain a positive work environment, and enjoy the workplace. There are several instances where an employee may request financial aid.
An employee may need financial help to pay off debts. If he has not been able to make his payments on time, the company could help him out financially. This will save him from any legal or administrative complications that might occur.
Best Providers of Employee Assistance Programs
While an in-house program may be effective, it is more cost-effective to use a third-party service. However, there are many providers of EAP but here are listed some best of them:
1. Lyra Health
Lyra Health is a company that works with other providers to prevent, diagnose and treat mental health conditions. The company’s name is derived from the lyre. It is an ancient Greek musical instrument that the company believes reflects their commitment to creating music, or healing melodies. Founded in 2013, Lyra Health is an affiliate of Magellan Health Services. It is a service line within the broader organization of Optum, which was formed through the 2014 merger between UnitedHealth Group’s health services business and Catamaran Corp. Therefore, they’re an integrated behavioral healthcare provider with a mission to provide transformative care for patients living with mental illness. They offer evidence-based, affordable solutions tailored to each patient’s needs through their proprietary LEAP (Leadership Engagement Active Planning) approach.
2. CuraLinc Healthcare
CuraLinc Healthcare has specialization in employee wellness for more than 20 years. They are experienced in providing employee assistance programs to employers. At CuraLinc, we provide EAP services to help your employees overcome their challenges and maintain healthy lifestyles. It can help address issues like substance abuse, stress, depression, anxiety, bipolar disorder, and more. We know that no two people are the same. That’s why you can decide which service package best suits your needs. Its goal is to offer the most affordable rates while still providing dependable customer service. Plus, its online portal provides easy access 24 hours a day for notifications on appointments or changes in status. CuraLinc is committed to delivering quality care every time so you can feel confident in its abilities when it matters most.
3. Cascade Centers
Cascade Centers is a leading EAP provider with over 100 employees nationwide. It provides quality EAP at affordable prices. Cascade Centers knows that even the smallest issues can affect your productivity and your overall well-being. That’s why it provides a variety of options for you to help manage health, wellness, and employee assistance so you can get on with doing what matters. They offer a wide range of assistance, including emergency services for victims of abuse, mental health assistance, domestic violence, and more.
Consequently, all staff members are trained to recognize signs of trauma and use appropriate intervention methods to lower the chances of re-traumatization. Many people come to Cascade Centers with an already existing emotional or psychiatric diagnosis. Instead of supplementing these diagnoses with medication, the team provides non-medical interventions like counseling and group sessions. This ensures that individuals can keep their prescriptions while still finding release through other means.
Ulliance partners with employers to make it easy for employees to manage their challenges and maintain healthy lifestyles. They provide counseling, mental health assessments, peer-to-peer counseling, and referrals. Their goal is to help people access the care they need when they need it at a lower price than other providers. Hence, if you’re not sure that your company’s EAP provider is right for you, Ulliance can work with your HR department to evaluate the situation. They’ll be able to assess what coverage your policy offers and determine if there are any gaps in services that should be addressed. Ulliance also provides an online platform where employees can access their accounts 24/7. There’s also an app so they can use the portal even when they’re on the go.
5. Magellan Healthcare
Magellan Healthcare is a top EAP provider. They provide services for people who need help coping with their challenges and maintaining healthy lifestyles. One of their primary goals is to help people access the care they need when they need it at a lower price than most providers. Magellan is committed to providing quality care every time so employees can feel confident in their abilities when it matters most. It’s not just individual employees who can benefit from Magellan. Their services are also helpful for family members or co-workers of individuals struggling with substance abuse, emotional challenges, suicide risk, and more.
BHS is an EAP provider company. They help people cope with their challenges and maintain healthy lifestyles through consultations, advocacy, environmental interventions, and more. Top-quality care is their number one priority. Therefore, if you’re looking for a way to make a difference in your community, BHS offers a variety of volunteer opportunities on a case-by-case basis. Volunteers work with a team of social workers and therapists to intervene in the life of an individual or family. This could be by using assessment tools to identify needs, suggesting services that meet those needs, or even providing direct care from time to time.
Whoever volunteers works on either advocating for the person involved or helping them implement the plan that was created. This way, both the person receiving services and their family can contribute to the process. Top EAP providers thought this was important to mention because not everyone can be a counselor or therapist, but everyone should have an opportunity to make a difference. Another Top EAP provider, BHS provides counseling for individuals struggling with substance abuse, emotional challenges, suicide risk, and more. Top-quality care is their number one priority.
7. AllOne Health
AllOne Health is a company that provides mental health assessments to those who need them. Top EAP providers think this is important because not everyone can be a counselor or therapist, but everyone should have an opportunity to make a difference. Top-quality workers’ care is their number one priority and they provide other types of care as well. Top EAP providers found that having the option to refer clients elsewhere is a big deal because it provides employees with more options for getting help. Top EAP providers also found that the app available by AllOne Health is perfect for reaching out to individuals AllOne Health is partnered with many organizations that can provide referrals.
8. Core health Global
Core health Global provides family and marriage counseling to children, teens, adults, and families dealing with a wide range of mental health issues. Top-qualityAbsent employees care is their number one priority. Also know that Core health Global’s website allows individuals to learn about their benefits and social work services. This also helps to know how they can start the process of receiving treatment. Top EAP providers think this is important because it helps make accessing information easier. The online application is very user-friendly.
9. Spring Health
Spring Health provides coaching and therapy through an online platform. Top-quality workers’ care is their number one priority. Top EAP providers also found that the app available by Spring Health is perfect for reaching out to individuals. Spring Health’s website allows access to videos about their services, testimonials from former patients, and information on the different types of therapy available.
A Word From Mantra Care
An employee assistance program is a company policy that allows employees to get help for various issues while working. Some of the most common issues include stress, family problems, and addiction. Companies can offer EAPs in-house or work with an outside provider. If you’re looking for help with your employee assistance program, reach out to one of the top EAP providers of the industry. They have years of experience helping companies create custom solutions that are tailored to their unique needs. Consequently, they have become the world’s most popular corporate wellness program.
If you are looking for more information on this topic or on Diabetes treatment, Online Therapy, Hypertension, PCOS treatment, Weight Loss, and Physiotherapy, please visit mantracare.org or feel free to reach out to us at +91-9711118331 or email at [email protected]. You can also download our free Android App or IOS app.
Here at Mantra Care, we have an incredibly skilled team of health care professionals and coaches who will be happy to answer any questions and provide further information so you know what’s best for your unique needs.